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MORTGAGE LOAN: BEFCU’s Options related to Covid-19

At the direction of the recently passed CARES Act (i.e., the legislation recently passed in an effort to combat Covid-19 related problems) and the Federal Housing Finance Agency, Fannie Mae’s regulator, Fannie Mae offers assistance to borrowers that are impacted by Covid-19.

If you have a mortgage loan that BEFCU is servicing (you can call us at 888-456-4503 to find out) and are experiencing a COVID-19 related hardship, you may be eligible for assistance, including deferment of your monthly loan payment for a minimum of 90 days or longer.

To see if you qualify, please call BEFCU and ask for Tiffany; she will ask you a few questions and send you a package to complete and return.

Once you send back a completed package, you will be notified by BEFCU within 5 (five) business days whether or not you meet eligibility requirements for a Covid-19 payment deferral or what other options may be available to you.

COVID-19 related hardships include, but are not limited to:

  • Reduction in regular work hours

  • Furlough

  • Lay off

  • Reduction in income

  • Termination

  • Close of Business

  • Illness of a borrower/co-borrower or dependent family member related to Covid-19; more specifically, a borrower, co-borrower or dependent family member is ill or quarantined and unable to work and, as a result, experiences a reduction in income that impacts the borrower’s ability to make their monthly mortgage loan payment.



Talk with one of our knowledgeable and friendly Member Service Representatives.

Fast approval and great service.

Click below to Apply.
In order to apply, please provide proof of income:

  • by fax: 951-602-6562

  • by email:

  • or in person, including:

               1 Month Pay Stubs

               2020 W-2

  • (Self-Employed)

    • All pages of most recent taxes

apply now

Or, call toll free: 1-888-456-4503


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